Privacy Policy

 

At Furious Lemon Limited we take the privacy of our website users very seriously. Your rights are protected in line with the following national and international legislation with regards to data protection and user privacy and we are fully committed to ensuring that you have the full protection afforded by legislation.

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you need any further clarification do not hesitate to contact us via the email address below.

What information do we collect?

We are committed to respecting the personal data you supply to us. The information we collect will be information that you give to us, relevant to the purposes for which it is to be used in line with your consent. This may include:

  • Name

  • Email address

  • Telephone number

  • If you contact us via the website, we may keep a record of that correspondence

  • Internet Protocol address, details of the web browser you use

  • Information on how you use the site and use cookies

We will do our utmost to ensure that such data will be accurate, complete and kept up to date and is only stored for the time period required related to the purposes for which it is required unless formal consent is given to the contrary. Information may be collected via:

  • Emailing us

Consent

When gaining consent our method will be to:

  • Display consent clearly and prominently;

  • Ask individuals to positively opt-in, in line with good practice

  • Give sufficient information to make a choice on consent.

How we will use your data

The data will only be used by authorised representatives of Furious Lemon Limited. We may use and process your personal information where you have consented for us to do so. We use information for the purposes of fulfilling your requests; this includes providing you with information that may be of interest to you, to customise content that you see, or for technical website administration. Your data will only be used for marketing purposes via email, web/online, post or SMS if you have opted-in to such use. We will not pass your data to third parties for marketing purposes. We may pass on your personal information if we have a legal obligation to do so.

Where the data is stored

We store your data on secure storage servers.

Site visitation data

This site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Google Analytics records data such as your geographical location, device, internet browser and operating system; however none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor. Google Analytics makes use of cookies. Disabling cookies on your internet browser will stop Google analytics from tracking your visit to pages within this website. The Google Analytics privacy policy can be read below.

Google’s Privacy Policy

Email links

Should you choose to contact us using email links, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors. Instead the data will be collated into an email and sent to us via SMTP. Our SMTP servers are protected, meaning that email content is encrypted and then the content is decrypted via our local computers and devices.

Your choices

Whenever personal data is obtained from you, you will have access to information as to how that data will be used and an option to withdraw consent and/or storage of that data at any point. We retain the personal data you provide while as is needed to provide you with information.

Sharing information – our third party data processors

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation required. These companies include:

  • Web hosting and management

  • Web design agency

  • Google

Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Changes to our privacy policy

We may update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our web site. We will use reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Privacy support and data controller

If you have any questions or suggestions, please contact us via info@furiouslemon.co.uk

Terms of use

If you continue to browse and use this website [our ‘site’] you are agreeing to comply with and be bound by the following terms and conditions of use.

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • Unauthorised use of this website may give rise to a claim for damages and be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website. We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Cookie Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Site preferences cookies in order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the CookiePolicyGenerator.com

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

01204 565022 or info@furiouslemon.co.uk